PRIVACY POLICY

Privacy Policy

CLEAN STREAK LAUNDRY  (“Clean Streak Laundry, we”,”us” or “our”),  owns and operates the website, www.cleanstreaklaundry.com.au (the Website).  We are dedicated to ensuring that we comply with our obligations under the Privacy Act 1988 (Cth) (the Act)

 

WHAT WE DO WITH THE INFORMATION YOU SHARE

When you use our service, you provide us with your name,address, company details, billing address, credit card information, email and phone number. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service and announcements about new and exciting services that we offer. 

When you order from us, we ask for your credit card number and billing address. We use this information only to bill you for the product(s) you order at that time. For your convenience, we do save billing information in case you want to order from us again, but we don’t use this information again without your permission.

 

 

CONTACT FORMS

We collect data in our contact forms so we understand your inquiry. We do not share this information with any external parties.

 

 

DEXTERPAY 

When you use the DexterPay service at our locations, you provide us with your name,address, company details, billing address, credit card information, email and phone number. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service and announcements about new and exciting services that we offer. 

 

 

SHARING YOUR PERSONAL INFORMATION

We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

 

 

COMPLAINTS

If you have any concerns or a complaint about a breach of your privacy or the way we have handled your personal information, please email admin@cleanstreaklaundry.com.au or contact us using the Contact Details below and inform us of the nature of your complaint.

We will then investigate your complaint and endeavour to provide you with our response within a reasonable time.  If, after receiving our response you still consider that your privacy complaint remains unresolved, you may then, for example, refer your concern to the Office of the Australian Information Commissioner at www.oaic.gov.au.

 

 

CHANGES TO PRIVACY POLICY

Our Privacy Policy may change from time to time, if we make any material changes to our Privacy Policy, we will notify you via our website or email.

 

 

 

CONTACT DETAILS

If you have any questions or comments about this Privacy Policy, please contact us at admin@cleanstreaklaundry.com.au